Managers from Nepal

Today 20 participants in The Program on Corporate Management for Nepal came to visit our office, at the request of the Overseas Human Resources and Industry Development Association (HIDA).

First, Mr. I of the management group told a story about himself including the company introduction.
That was cheerful and vigorous. Some members were so enthusiastic that they were wearing helmets even during the introduction.

After that, we announced that it was time to depart for the Discover ISOWA tour. It seemed they loved that name.

First up was Mr. A from the assembly process management section.
We didn’t have headsets so we couldn’t make out clearly what he was saying, but he said that the IKEA furniture company has a management philosophy similar to ISOWA’s, and that’s why he loves ISOWA even more.

Second up was Ms. I of the electrical technology division.
She showed us the touch panel that she developed herself. That caught everyone’s attention.

Last was Ms. S of our Nagoya sales office.
She spoke passionately about her working relationship with her colleague Ms. N.

In advance of the tour, we asked them to follow some rules written on their welcome cards. Even so, some of them were walking around the factory with their hands in their pockets. I cautioned them: “It’s not allowed to walk with your hands in your pockets, for your own safety. Breaking rules can prevent you from building up a trusting relationship with your staff.”

Then we went back to the conference room for my lecture and Q&A session.
The following is what I said. “Investment means purchasing equipment. But employee salaries are considered as costs. That doesn’t make sense. Human beings have unlimited possibilities, whereas machines don’t.” They gave me applause on hearing this, and I was glad.

Then they were divided into two groups for discussion with us.

I guess our management style looked quite novel to them.

One visitor said, “I’ve never heard that kind of story. That was impressive.” Many others said things like this and asked me lots of questions.

Finally, their representative gave us an appreciation speech and a “pashmina” muffler as a souvenir from Nepal.

At first it was like they were doing sightseeing or something, but I could see that they got very serious during our Discover ISOWA tour and my lecture. The open house as a whole was very successful. The way we welcome guests also got a high rating.

We couldn’t have done this if they hadn’t come all the way from abroad. I’m so glad we can have such a wonderful experience. I am so proud of ISOWA that we can offer a great opportunity like this to my staff.

I hope they will work hard on cultural reform in Nepal. I wish them the best of luck.